Shipping & Delivery Policy
We warmly welcome our domestic and international customers! Thanks for visiting JewelSthan!
We accept International Orders!
To make your shopping experience satisfying and pleasant, we have worked on various aspects, just for you.
What You See, Is What You Get!
Browse whole-heartedly & select your lovingly piece of jewellery. We honestly believe that product images shouldn’t be edited to a greater extent. Thus, we try to provide accurate product images (which are minimal or not edited). It would be great if you read product description and additional information. The dimensions and other details will help you select the best product for you! Once you select your jewelleries, checkout and stay rest assured! We will process and ship your best choices shortly!
Smooth, Secure & Fast Payments!
Hope you have selected your gorgeous jewellery. We understand how it feels when the payment procedure is troublesome. Irritating forms, account creation, and those limited payment modes are really frustrating. But don’t worry! To make your shopping experience hassle free, we have got multiple payment options for you. You may checkout through any payment mode as per your convenience. No irritating forms or account creations. You can checkout as guest too.
We have tried to make everything as simple as we could!
- COD: The most loved Cash on Delivery option is available for the customers, to make it more trustworthy and relaxed.
- Cards: We accept all types of Debit and Credit Cards Including RuPay, Visa, Master, Maestro and American Express.
- UPI: Let it be any Google pay, PhonePe, Paytm or Amazon Pay or BHIM, we accept it all, to make it easy for you.
- E-Wallets: We accept payments from all e-wallets like, Paytm, Amazon, Airtel Money, Phone Pay, OLA Money, FreeCharge, MobiKwik and Jio Money.
- Net Banking: We offer all net banking options with a secure platform.
- International customers can pay through the Stripe payment gateway
Order Processing & Packaging!
Every product goes through thorough quality checks to ensure you get perfect jewels safely. After the quality check is done, the product is sent for packaging. We pack our products in a box after applying bubble wrap. We also provide you a zip lock pouch for every product you buy.
Dispatch & Delivery!
After packaging is done, it will be shipped via reputed courier services like BlueDart, Delhivery, ECom Express, XpressBees to ensure you receive your jewellery on time.
- Our delivery charges are simple and minimal. We provide free shipping on orders above Rs.699/-. Else way, shipping charge of Rs.50 will be applied automatically. And extra Rs.50 for Cash on Delivery payment mode.
- International Order Delivery Charges are different and may vary country to country. You can easily check the delivery charges on the checkout page.
All orders are usually dispatched within 24 to 48 hours after placing the order. Orders are delivered in 3 to 6 working days from the order date. However, handmade, handcrafted, and specific stone jewelleries require additional processing time. Thus, the estimated delivery time for such jewelleries would be 4 to 7 working days.
Every product goes through thorough quality checks to ensure you get perfect jewels safely. After the quality check is done, the product is sent for packaging. We pack our products in a box after applying bubble wrap. We also provide you a zip lock pouch for every product you buy
We will send you the shipping details once your order is dispatched! We aim to deliver products safely at the earliest possible to provide you with happy unboxing. We appreciate your patience and value your trust!
You can cancel your order if it’s not dispatched yet!
Drop us a WhatsApp message on “+91 9326282283“ regarding cancellation with order details. In case of prepaid orders, the amount will be refunded back to your account in 4-5 working days.
Once your order is dispatched, cancellation is not possible! All orders are usually dispatched within 24 to 48 hours after placing the order. So, cancellation window is open for only 1 day from the point of order placement.
- COD: The most loved Cash on Delivery option is available for the customers, to make it more trustworthy and relaxed.
- Cards: We accept all types of Debit and Credit Cards Including RuPay, VISA, Master, Maestro and American Express.
- UPI: Let it be any Google pay, Phone pay, Paytm or Amazon Pay or BHIM, we accept it all, to make it easy for you.
- E-Wallets: We accept payments from all e-wallets like, Paytm, Amazon, Airtel Money, Phone Pay, OLA Money, FreeCharge, MobiKwik and Jio Money.
- Net Banking: We offer all net banking options with a secure platform.
Yes! Cash On Delivery option is available on all orders.
We provide free shipping on orders above Rs.699/-. Else way, shipping charge of Rs.50 will be applied automatically. And extra Rs.50 for Cash on Delivery payment mode.
Our sincere apologies for the inconvenience! Drop us a WhatsApp message on “+91 9326282283“
We will look into the matter at the earliest possible!